Jinqi，Affirmation and expectation.，It is responsibility and responsibility.

Recently, Sany Heavy Truck East China Branch received three banners for direct service.

With practical action，Highly appreciated by the customer

Let the bright silk banner“Sky and sea are blue”It is even more bright red against the background.、Piping hot

【Do your best  Great service】

Ensure efficient operation of the first batch of electric trucks

March 19，Henan direct service engineer Dai Xiangheng

To ensure that the first 8x4 Normal operation of electric truck

Coordinate with the Electrical Research Institute、Battery、Vehicle soft control and other engineers

To the sceneCheck all vehicles

Eliminate the hidden trouble in advance

In order to ensure the fastest arrival of spare parts purchased by customers

He actively coordinated the allocation of warehouses in the surrounding direct service centers.

Squat guard、Coordinate until one o'clock in the morning.

Parts arrive the next morning！

It ensures the normal operation of vehicles in time.

【Sincere service  Escort】

Ensure smooth road testing of new models

Liu Runquan、Liu Bo，Engineer of Jiangsu Direct Service Center

June ，In the new modelSE-In the car-following project of 565

From late night to early morning，Collect data from dawn to dusk

Patiently listen to customer feedback

Timely and efficient completion of various technical improvements

No matter how bad the weather is.，How tough is the environment?

As long as customers have needs.，Will try their best to solve it.

They use attitudes and actions that border on bigotry.

Explain the three services to the customer

The customer speaks frankly：After the purchase of Trinity，To know what really good service is.

【Excellent service  Warm customers】

Make every effort to ensure the stable operation of vehicles

Song Xucheng, Engineer of Shandong Direct Service

Early July，In the face of sudden shutdown of the customer's vehicle

He was appointed at the critical moment、Respond quickly

Investigate for hours in the hot sun，Ensure the normal operation of vehicles

Their professionalism and professionalism

It has won high praise from customers

Let customers with practical actions“Choose Trinity，Have no worries in your life”

A brilliant silk banner.

It is not only a personal compliment to the service engineer.

It is also the greatest affirmation of the three services.

Sany will continue to implement the direct service mode.

As a client“Intimate person”

Stick to the front line、Take the initiative、The mission must be achieved！