Recently，Lingong Heavy Machinery Mining Machinery Marketing for All Service Engineers，Successfully held the service skill level appraisal activity in 2024，Aims to comprehensively assess the skill level of service personnel、Ability to deal with problems，So as to fully empower the construction of talent echelon.，Build a solid foundation for continuous improvement of service quality。

 

01

 

Based on theory，Multi-dimensional assessment

 

Theory exam covers product knowledge、Failure analysis、Service policy、Market management and other dimensions，Comprehensively examine the comprehensive quality of service personnel。

 

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The scene of the theoretical examination

Solid theoretical knowledge is the basic quality of excellent service engineers.，Lingong Heavy Machinery has always attached great importance to the training of professional skills of employees.，Regular arrangement of theoretical examinations can urge employees to continuously study and improve.，To lay a solid foundation for exporting a service iron army to the market to effectively solve all the problems of users.。

 

02

 

 Practice is king，The skill shows the real chapter

 

Examining the actual operation ability is the highlight of the whole appraisal.，Service personnel take turns to accept the test。They quickly and accurately determine the point of failure.，Use skilled operating skill，Check and repair the faulty models one by one.，In the process.，It shows a superb technical level.。

 

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Practical examination site

This kind of practical examination method，Let the service personnel get full exercise and promotion.。Participants said one after another，This is not just a technical challenge.，It is also a valuable learning opportunity.。Find your own shortcomings through the exam.，Summarize actual combat experience through communication，It points out the direction of progress for the next step.。

 

03

 

 Product review，Communication promotes promotion

 

Miner Service Department and Miner Quality Control Department、Mining Machinery Manufacturing Technology Institute aims at two main products，Around its performance、Appearance、User experience and other dimensions for review and discussion.。Everyone expressed their opinions，Speak freely，On how to further improve product performance、They shared their views on optimizing user experience and other issues.，Put forward many constructive suggestions，To inject new vitality into the future development of products。

In the future，Product review and discussion and exchange will become a normal measure of joint cross-departmental collaborative office.，To ensure the effective flow and sharing of information.，Drive continuous innovation in products and services。

 

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Product review

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Discussion and exchange

This skill level appraisal is not only a comprehensive review of the skill level of service personnel.，It is also a cohesion and sublimation of team spirit.，It also shows the company's persistent pursuit and unremitting efforts for service quality.。

Future，Lingong Heavy Machinery Mining Machinery Service Team will continue to focus on customers.，Continuously improve service quality and technical level，Strive to build a strong skill、High quality service mining machine service team，Delivering Better Quality to Global Customers、Efficient service experience。