"Kasheng Direct Service" Creates a New Height, Service Guarantee Depends on Trinity!

"Kasheng Direct Service" Creates a New Height, Service Guarantee Depends on Trinity!

August 12, 2024

Sany Heavy Truck for New Energy Era,By 1.0 Service brand“Sincere service” Formal Upgrade to 2.0 Service brand“Ka Sheng Zhifu”。As the first enterprise in the industry to launch a new energy exclusive service brand,“Ka Sheng Zhifu”It represents something?

Coming up,Refresh your perception!

 

Why upgrade the service brand?

Different from the oil truck era,Due to the professionalism of EIC technology,New energy heavy truck puts forward higher requirements for service.。In order to provide customers with better quality、More reliable service experience,Sany New Energy Heavy Truck Achieves Comprehensive Upgrading of Service Brand。

Electrification 3.Age 0,All-weather direct serviceIt's about the customer experience.“The Last Line of Defense”,It is also the brand image.“The first cornerstone”,And the full range of products、The whole ecological scheme、Full haul distance scenario、The whole number of intellectual endowments together constituteNew Energy Full Ecological Solution
 




 

 

Why is it called Ka Sheng Zhifu??

Ka Sheng,Appear in 2020,It is the first corporate image in the industryIP,Moral“The Great Sage in the Truck”,Show Sany Heavy Truck Initiative Innovation、Be brave to take responsibility、Fast and professional brand characteristics。

 

Take it all the time,Is unique to the industryStationary Field Stationary Point Mode,The service personnel are all trained by the manufacturer for three years.“Army”,Let customers directly connect to the main engine factory,Choose Trinity for a lifetime without worry。

 

 

What are the upgrades of Kasheng Direct Service??



Service mode upgrade

Except for the continuation 1.0 period24 hours standby、One on one housekeeperOutside the service,Also availableProactive service throughout the life cycle,Bring the service to the front,One-stop delivery for customers、Use the car、Keep a car、Full service of fleet management。

 

 



Service commitment upgrade

“123”Service commitment,With“Somersault cloud”Speed,Escort customer fleets。

 

 



Service personnel upgrade

NationwideSelf-built 120 direct service centers,Build a team of more than 500 people,Every direct service engineer has“The supernatural power is vast、Tact and agility”The quality of the Great Sage.,Deeply interpret with practical actions“Ka Sheng Zhifu”Brand。

 

 



Service tool upgrade

Launch the industry's first“Move the accessory compartment”,People to accessories to。The exclusive service vehicle is a means of transportation.,It's the mobile spare parts warehouse again.,One man, one car.,Equipped with 156 basic parts and maintenance tools,Endurance 300kmEnsure timely response to demand。

 

 


 

Service guaranteeUpgrade

In addition to the self-built spare parts warehouse,Sany Heavy Truck's First Directly Operated Overhaul Plant Opened in Qianxi in June,A number of direct overhaul plants will be laid throughout the country in the future.,Full strengthCreate efficiency、Convenient service experience

 

“Ka Sheng Zhifu,A somersault to the door.”,New Energy Service Guarantee Depends on Sany!

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