YC Service Body Council of Yuchai Machinery was successfully held in 2024

YC Service Body Council of Yuchai Machinery was successfully held in 2024

August 19, 2024

First of all, the meeting will make a mid-term marketing report in 2024.,A comprehensive review of the market performance of Yuchai's engine sales growth against the trend,A detailed introduction to commercial vehicles、Through the machine、Ship Electricity、Core Blue and overseas key project progress and key product launch,Draw 2024-2025 sales volume planning,It outlines a clear market development blueprint for Yuchai.。

The meeting made an in-depth analysis of the post-market operation.,Reveal the huge potential and opportunities of post-market business,And share how to focus on car purchase needs、Buy a car、Vehicle operation、After-sales、Strategies to create value for customers in the whole life cycle of used cars。The conference released the terminal pull incentive scheme for service stations.,The service system is required to deeply understand the product characteristics of Yuchai engine.,Increase the visits to major terminal customers,All-round promotion of engine sales,Focus on breaking through the northern heavy truck traction market。

The meeting was shared“Yuchai service is worry-free and fast”Construction progress of service brand:Service efficiency has been significantly improved,Service closed loop cycle reduced to 4.89 hours,Year-on-year contraction of 26%,Leading the industry;Greatly improved customer satisfaction,The service praise rate reached 97..6%。Facing the main engine factory、Changes in end-customer demand,Yuchai will optimize the service network、Technical capability improvement、A number of effective measures have been formulated to enhance operational capacity.,Ensure that the service guarantee capability of each business sector is upgraded again.,Thereby improving customer satisfaction and loyalty.,Ultimately, help customers succeed。

At the meeting,Service Directors and Special Guests on North Tractor Terminal Pull、Integration of ship, electricity, sales and service、Mine vehicle service guarantee、Overseas service market development、New media communication、Case sharing and discussion on the promotion of Yuchai's external parts and industry general parts,It fully demonstrates the deep accumulation and innovation ability of Yuchai Service Director in various sectors.,It provides valuable ideas and experience for the future development of Yuchai Service.。

Wu Qiwei spoke highly of the success of the conference.,And introduce Yuchai in detail.“1235”Strategy、Yuchai Family Tradition and Struggle Spirit。He stressed,Facing the impact of intensified competition and new energy trends in the industry,Yuchai is actively forming a comprehensive cooperation with the national mainstream main engine factories.,In order to break through the influence of the external environment.;Require continuous practice of service system“Yuchai service is worry-free and fast”The service brand,Win the trust of customers with higher standards of professional competence and service efficiency,Maintain the core competitiveness of Yuchai service;Call on all service governing units to be highly coordinated with Yuchai,Create a Win-Win Future。

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