The rescue of Xugong crawler crane at night? See how he brings the steel beast back to life!

The rescue of Xugong crawler crane at night? See how he brings the steel beast back to life!

September 02, 2024

A crawler crane suddenly mounted without action fault during the construction period of the wind farm.,The user is very anxious……See the night grow dark,The wind whistled in my ears,The nearest crawler crane service engineer is 100 kilometers away.……What to do?

To put out a fire is like putting out a fire,The representative office is appointed close to each other.Wang, the service staffLeiGo to deal with it quickly。As a service person for a wheeled crane,It is the first time for Wang Lei to repair the crawler crane.,Plus the night is dark and windy.,The wind at the top of the mountain whistled through the steel structure of the track.,Wang Lei's heart is still very perturbed.。But I think of the professional wheel-track skills training I have undergone.、Think of the most professional service team behind it.,Wang Lei quickly entered the working state.,Check one by one by the weak light of the flashlight.,Finally, it was found that the coil of the discharge solenoid valve was burned.,After replacing the spare coil of the service personnel,The steel beast was immediately revived with full blood.。The successful troubleshooting strengthened Wang Lei's confidence.,Also let users really rest assured of XCMG's service.。

Actually,In our team,Every service staff member is highly skilled.、Industry elites with correct attitudes。They not only have profound professional knowledge and rich practical experience.,And always maintain a positive attitude towards work.,Practice wholeheartedly“Buy at ease,Use it to save worry”Yes“Serve with two hearts”,High quality and high efficiency,Stand in the customer's perspective,Really let the customer“ Don't worry 、Peace of mind”

Not only that,In order to deeply practice XCMG“115 Two Hearts Service Brand Commitment”,Really let the customer feel“1 phone call、Just one day.、Five guarantees”System support for,We have been committed to strengthening the skills of service personnel.,Keep going online.、Strengthen the complementary training of various products in the form of offline combination,Undifferentiated Service Dispatch,Combination of training and combat、Fight while training,Form the advantages of service resources into a joint force,Continuously improve the double-line product maintenance capability of service personnel。Five of these guarantees——Maintenance support、Insurance protection、Training guarantee、Second-hand car trading and easy control of gold collarAnd other initiatives,It has once again raised the ceiling of the whole life cycle service of the industry.,In the user“Buy a car、Use the car、Take care of the car”And“Buy Insurance、Find the driver、Second-hand car replacement”And so on each link,We are responsive to our needs,A promise is a promise!

“115 Two Hearts Service Brand Commitment”,This is not only our commitment to our customers.,It is also what we ask of ourselves.。Whenever and wherever,As long as you have needs.,We will all respond quickly.,Provide the most professional service in time,Serve with our expertise and passion,Solve every problem you have,Meet your every need!

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