“We will serve you wholeheartedly.”，More than a slogan.，It is also engraved in the Sany after-sales service engineer.DNAResponsibility and faith in.！

On the morning of July 28, 2024，Sichuan Shenghe Service Engineer Wu Cheng、Xiang Rongxu receives the call order：The customer parked the equipment in the local Longchi National Forest Park the night before.，It rained heavily that night，Equipment is flooded.，Urgent need for maintenance and rescue。

However, the road leading to the equipment parking point has already been destroyed by the rainstorm.，Service vehicles are unable to go。Engineer Wu Cheng、Xiang Rongxu can only park the service vehicle on the roadside 12 kilometers away from the equipment.，And borrowed a basket from the local villagers.，Carry maintenance tools on the back、 Accessory ，Load a hundred catties，Go on foot。

Facing the swift river.，A flying rock that could fall at any time，They don't hesitate，Dive one's feet into the current，Despite the impact of the river。

The river is surging，They clung to the stone wall with one hand.，With one hand holding the basket frame weighing a hundred pounds behind him, he paced forward.，I dare not delay half an hour.，Just to get to the scene as soon as possible.，Rescue the equipment to avoid greater losses.。

Against the background of nature，They seem so small.。The two engineers walked for more than three hours.，Finally arrived at the equipment parking place.。

He saw that the equipment was surrounded by stones.，The two men hurried to carry it.，Cooperate tacitly，Repair drainage。With the persistent efforts of two people,，The roar of the machine was renewed.，Smile on the faces of the engineers.。Equipment recovers performance before rainstorm，Be moved to a safe place。

The significance of rescue is before the situation expands.，Reduce losses。It may be a device that is saved.，Maybe a family behind the device.。

Be anxious for the customer，Think what the customer wants。Sany will serve you wholeheartedly！