Satisfaction has no end，The service is endless！Following the successful completion of the summer patrol service in July，Mr. Zhao Xiongzhi, Vice President of Deji Machinery, led the technology、The team of service and laboratory experts set sail again on August 29，Started a 10-day tour of service inspection in the northern region.。

Deji Machinery launched the patrol inspection service in 2006.，It has accompanied you through 18 years of growth.，As a leading supplier of asphalt mixing equipment in the industry，Adhering to earnestly do a good job of products、The belief of serving customers with heart，With the help of industry green、The original intention of healthy development，Never stop，Never stopped，Time is changing，The environment is changing，Our service philosophy remains the same.。

Some cases of patrol inspection equipment

 

Not only in patrol, but also in inspection.
The inspection service team of Deji Machinery entered the first stop.：Hebei，Eliminate hidden troubles for key equipment，The team carries out centralized patrol inspection service according to the established patrol inspection plan and service rules.，Meet the needs of more users。During equipment inspection，For customer device usage，Carry out focused and in-depth inspections，From the working situation、Operation effect、Inspection and maintenance shall be carried out in multiple dimensions such as hidden trouble.，At the same time, it provides users with more suggestions for products.，Provide users with cutting-edge product and service solutions，In this way, close to the user.，Truly listen to the needs of users、Understand the situation of users on the spot。

 

Patrol inspection service“Deep”
Deji Mechanical Inspection Service Team Enters the Second Stop：Liaoning，Go deep into the construction site to troubleshoot key equipment，It has traveled 1100 kilometers，Our team listens carefully to record customer feedback、Check the operation status of each system of the equipment and the maintenance status of key components in detail on site.、Find the problem、Make professional recommendations，Conditional on-site treatment，Eliminate hidden dangers。Through the analysis and comparison of the usage data,，Optimize the functions of the equipment，Listen to the most authentic user feedback and needs，This action is not only a technical challenge.，It is also a profound reflection of the sense of responsibility and professional accomplishment of service personnel.。Equipment failure in response to customer feedback，On-site communication, inspection and diagnosis，And solve them one by one on the spot.，Really achieve professional answers、Solve efficiently。

 

Listen to your customers
During patrol inspection，The service team of Deji Machinery also goes deep into the scene to provide operation guidance and maintenance suggestions for users.，Help users to operate, users can be more skilled maintenance.、Troubleshooting，Get the most out of your equipment。Proposed for the customerSMA、OGFCAnd other special aggregate asphalt concrete production，The expert team introduced and shared the advantages and experience of Deji products.，And give professional advice.。

 

Intelligent innovation and upgrading

With the development of intelligence，The business of asphalt mixing station customers is also facing the challenge of digital transformation.。The self-developed Feida Service Intelligent Control System launched by Deji Machinery has successfully solved the problem.，It can be more accurate in the use of equipment.、Meet customer needs more effectively，Use advanced innovative technology and intelligent means，Innovate with the customer，Realize the same frequency of product functional attributes and customers。

 

Voice of customer feedback

During the inspection, customers also shared advanced concepts and successful on-site management and equipment management experience with us.，At the same time, customers generally respond that the equipment quality of Deji Machinery is good.、 The stability is strong，Can be started for continuous production for 24 hours，The discharging quality of the equipment is good，Durkee's service engineers are on 24 hours a day，Anytime（Including the wee hours of the morning）On-site problem solving with online guidance，Service was prompt and attentive。Many customers said that they would continue to cooperate with Deji Machinery in the future.。

If we say that quality determines the compliance rate of products，Then the service determines how far the product can go in the market.。Deji Machinery has accumulated and upgraded its services for many years.，Annual Durkee Spring customer event、Regular telephone return visits and other offline and online combination modes，Let users feel it with practical actions.“Customer-centric”The concept of service。Our value is to create value for our customers.，The inspection trip is thousands of kilometers.，Completed the inspection of 14 sets of equipment，Highly recognized and warmly received by customers。The after-sales service team of Deji Machinery will continue to move forward.，Bring more new services to users，New experience！Our inspection tour is to be continued.，Please look forward to the wonderful chapter of the next stop.。