Global Skills Summit,The war in Linyi, China!October twenty second,Shandong Lingong Second Global Service Skills Competition FinalGrand opening in Linyi,From Central Asia、Southeast Asia、Eastern Europe、Oceania、Elite players of overseas agents in nine major competition areas such as Latin America,After layers of selection,A total of 29 people gathered in Linyi, China,Compete for the peak of skills together。This competition is Shandong Lingong after four years.,Global Service Skills Event Again,It aims to test and improve the technical level of the global service team,Further promote the leapfrog improvement of service quality。
Since 2019, Shandong Lingong has successfully held the first Global Service Skills Competition.,Shandong Lingong always upholds“Skill-oriented,Service first”The idea of,Committed to cultivating a skilled team、Global Service Team with Service Excellence,The skill training and service capability improvement of overseas agent service team have never been interrupted.。After four years of careful preparation,,The Second Global Service Skills Competition was finally held as scheduled.,A showcase for the talents of the Global Services team、A platform for exchanging skills。
Ingenuity,Build a new height of service brand
At the opening ceremony,Song Xiaoying, Deputy General Manager of Shandong LingongThe speech said,With“The Belt and Road”The further promotion of the strategy and the continuous improvement of the localization rate of the core components of construction machinery,China's Construction Machinery Export Maintains Rapid Growth。Shandong Lingong has been deeply cultivating the overseas market for many years.,Sales have been growing steadily for many years.,Products are sold to more than 150 countries and regions around the world.,It has become one of the leading construction machinery enterprises in the global monomer production.。On overseas operation strategy,Shandong Lingong insists on localized talents、Localized operation、Localization services,Accurately match local market demand。
Deputy General Manager of Shandong Lingong Song Xiaoying
General Manager Song stressed,This competition is not only a comprehensive test of the skill level of the global service team.,It is also a concentrated demonstration of Shandong Lingong's service concept and service level.,I hope the contestants will take this competition as an opportunity.,Brave to learn new knowledge、Delve into new skills、Master new skills,Continuously improve the quality of personal professional skills,Expand the space for growth,To jointly enhance the visibility and influence of Shandong Lingong in the world。
Contestants speak
The referee's representative spoke
In recent years,With the steady progress of Shandong Lingong's internationalization,,The service needs of overseas customers are also changing.,Prompt service、Supply of accessories、Extended warranty and other post-market businesses have become an important factor affecting customer choice.。In overseas markets,Shandong Lingong proposes to comprehensively promote the implementation“Customer-centric”Development strategy,And join hands with overseas agents for global release.TOP SERVICEService brand,With“Major、In time、Caring”Service concept and“Become the preferred Chinese brand for global customers”A vision of service,Actively practice“Customer-centric”。TOP SERVICERelease of service brand,It not only promotes the brand image of Shandong Lingong in the global market, but also promotes the brand image of Shandong Lingong in the global market.,It also provides a better service experience for global customers.。
Promote learning through competition,Go to the peak of skills to fight together
This contest focuses on the theoretical examination.、Practical demonstration and on-site explanation,Focus on the theoretical study of the students、Practical operation and training ability。The theoretical examination is written.、Proceed in a closed-book manner,The practical operation competition is carried out around the troubleshooting of the whole machine and the overhaul of the parts.,Includes a loaderL958HAnd excavatorsE6215HFault diagnosis and elimination of the whole machine。
On the field,The players showed their magic,Demonstrate a high level of skill and a rigorous working attitude。Competition content pays more attention to service and actual combat.,The examiner set several faults for the competition machine.,Service elites participating in the competition,In the limited examination time.,Through experience and tools、Instrument,To listen、 Look 、Smell、Try、Touch、Measure、Ask and other methods to check the fault.,Troubleshooting around equipment,Troubleshooting from the engine、Hydraulic System Troubleshooting、Electrical troubleshooting and other aspects of a full range of testing、Repair,Competitors use inspection and maintenance tools flexibly,It shows the excellent professional knowledge and practical operation skills of Shandong Lingong Overseas Service Team.。
After fierce competition,The excavating unit and the loading unit have been decided together.Six first prizes,Eight second-class prizes,13 awards for excellence,The winners won the corresponding honorary awards and took a group photo as a souvenir.。
Excavation unit first prize
First prize for loading unit
Quality is the soul of a brand,Service is the lifeblood of a brand。While pursuing rapid development,Shandong Lingong has been constantly improving its quality and service.,Always pay attention to customers' needs,Continuous optimization of products and services。The holding of the contest,It is the concrete embodiment of Shandong Lingong's persistent adherence to service quality and continuous innovation.。Future,Shandong Lingong will also take this competition as an opportunity.,Deepening the integration of manufacturing and service,Promote coordinated development,Implement lean R & D、Precision marketing、Value service,Create new kinetic energy for enterprise development,Let the service light of Shandong Lingong illuminate every corner of the world.!
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