To improve customer satisfaction,Maximize construction energy efficiency for customers,It is convenient for the operator to fully grasp and flexibly apply the equipment performance。October 2024,Liugong Excavator Regional Service Representative Li Tong and Gansu Ruiyuan Liugong Trainer Wei Zhengqiang、Sales manager and others to Gansu Lanzhou Chuangcheng Group,Caring Enabling Customer Service Training。This customer is a key customer of our company,It has a large number of Liugong products.,Liugong excavator fromCSeries toFThe series has everything,Liugong excavators can still be seen at the customer's construction siteCSeries for secondary crushing,The person in charge of the construction site was very excited.:Everyone recognizes Engineer Liu's excellent quality.,This is the biggest reason why we choose Engineer Liu as always.。To provide a great customer experience,In the conference room of Chuangcheng Building, he did daily safety operations for Liugong machine operators of Chuangcheng Group.、Routine maintenance and inspection training,The teaching process is simple、Combine theory with practice,Make this training more vivid and effective。
Time is limited,But the operator's friends are enthusiastic.,Take the initiative to interact with the training personnel of the manufacturer,The training teacher answered all the questions carefully.,Everyone nodded repeatedly.,The final part of the exam is recognition.,Push the training to a climax.。
After the training,The equipment manager of Chuangcheng Group hopes that such training will become normal.,Let the operator master more professional maintenance methods,The service life of the equipment is guaranteed to a certain extent.,For operation in different operating modes,O that the use performance of the equipment is improved。
This service month visit activity,Zero distance contact with the hand,Let key customers feel Engineer Liu's service and care。Along the way,Development of Liugong in Ruiyuan, Gansu,It is inseparable from the support and understanding of Liugong's loyal old customers.,Do the service before the user opens his mouth.,We do our best to solve problems for users with high quality service.。Take customer needs as the starting point,Provide a complete set of solutions,Let customers have no worries about construction!
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